Privacy Policy
Last updated: November 13, 2026
Your privacy is important to us. This Privacy Policy explains how Online Training School collects, uses, and protects your personal information when you use our platform.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, password, and profile details when you register.
- Payment Information: Billing details processed securely through third-party payment providers (we do not store card numbers).
- Course Data: Quiz answers, assignments, notes, and progress you create on the platform.
- Communications: Messages you send to us or other users through the platform.
Information Collected Automatically
- Usage Data: Pages visited, courses viewed, time spent, and interaction patterns.
- Device Information: Browser type, operating system, screen resolution, and device type.
- Log Data: IP address, access times, and referring URLs.
2. How We Use Your Information
- To provide, maintain, and improve our services.
- To process transactions and send related information.
- To send administrative notifications (account verification, security alerts, updates).
- To personalize your learning experience and recommend relevant courses.
- To track course progress and issue certificates.
- To communicate with you about promotions, new features, and events (with your consent).
- To detect, prevent, and address technical issues and fraud.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Third-party companies that help us operate our platform (hosting, payment processing, analytics).
- Legal Requirements: When required by law, subpoena, or government request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you).
- With Your Consent: When you explicitly authorize us to share your information.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure data storage, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where we need to retain certain information for legal or legitimate business purposes.
6. Your Rights
You have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Delete your account and associated data.
- Export your data in a portable format.
- Opt out of marketing communications at any time.
- Withdraw consent where processing is based on consent.
7. Cookies
We use cookies and similar technologies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings. Disabling cookies may affect platform functionality.
8. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy{{ strtolower(config('app.name')) }}.com
Address: Colombo, Sri Lanka